KNOWLEDGE BASE

How do I add a recipient with Zelle®?

Follow these steps to add a recipients information with Zelle®

Online banking steps:

To get started, login to online banking and follow these steps:

  1. From the main menu, select Send Money, then Send Money with Zelle®.
  2. Choose Manage Recipients from the Actions menu on the right side of the screen.
  3. To add a recipient, select Add new recipient
  4. Enter the recipient's first and last name. 
  5. Enter at least one email or U.S. mobile number. 
  6. Select Save.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Tap the Zelle® icon located at the bottom of the home dashboard. 
  2. Select Add or edit recipients.
  3. Tap Add a recipient. (You will have the option to add a recipient from your contact list or add them manually.)
  4. Confirm the recipient's information and you'll be ready to send money to them whenever you choose.

Additional information:

*If you see a purple "Z" next to recipient's name, this indicates that they have enrolled with Zelle® and are eligible to receive payment in minutes.