KNOWLEDGE BASE

What checks can't be deposited using the mobile app?

The following type of checks are not eligible for mobile check deposit. However, you can deposit them at any U.S. Bank branch. 

  • Items drawn on foreign banks or in foreign currency
  • Paper drafts with MICR printing, such as convenience checks drawn off credit products*. 
  • U.S. Savings bonds and other non-check items
  • State-issued, third-party and substitute checks

*Credit product examples include: home equity lines of credit, credit cards, and personal lines.

  • For more information regarding mobile check deposit refer to our mobile check deposit page.
  • You can also contact our online banking department at 800-987-7237. We accept relay calls.