KNOWLEDGE BASE

How do I change back to paper statements?

We can help you cancel eStatements (i.e., paperless statements). just follow these steps:

Online banking steps:

For the best online banking experience, we recommend logging in at usbank.com.

  1. From the My Accounts page, select My Documents
  2. Select Paperless Preferences, select U.S. Mail next to the account and document types. 
  3. Review your account and notification preferences, then select Save.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the main menu, choose Statements & docs.
  2. Uncheck your paperless preferences.
  3. Select Save.​​​​​​​ ​​​​​​​

Additional information:

It takes one full statement period for the change to take effect and fees may apply for paper statements.