KNOWLEDGE BASE

How do I request money with Zelle?

If you'd like to request money from someone through Zelle®, follow these steps. Please be aware the recipient of your money request must approve the transaction for you to receive the requested funds. 

Online banking steps:

For the best online experience, we recommend logging in at usbank.com.

  1. Select Send Money, then Send Money with Zelle and choose Request money.
  2. Select the person you'd like to request funds from or choose Add a recipient if they're not on your list.
  3. Enter the amount and select Review
  4. Select Request to submit. 

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select Send money at the bottom of the dashboard, then Request money. 
  2. Select the person you'd like to request funds from or choose Add a recipient if they're not on your list.
  3. Enter the amount and select Review.
  4. Once you've confirmed the information is correct, select Request.