KNOWLEDGE BASE

How can I be sure my check image is clear enough for deposit?

We let you review your check images before completing your mobile check deposit. Please be aware a weak internet connection can result in a low quality image being transmitted that may not accurately represent all the details of your deposit. For the best results, follow these tips with your mobile device:

  • Take the picture directly above the check while holding the camera very still
  • Placed your check on a dark background
  • Have strong enough lighting to see the check details
  • Be sure the picture, including your signature, is clear
  • All check details need to be complete
  • All four corners of the check show
  • Your check should lay flat with no folds or creases