KNOWLEDGE BASE

How do I cancel a recurring charge on my credit card?

When you need to cancel a recurring charge on your credit card account, follow these steps:

  1. Please attempt to contact the merchant/biller and ask them to cancel the recurring charge.
  2. If you've cancelled the charge, or can't reach the merchant/biller, dispute the transaction by following the steps in the What do I do when I find an unauthorized transaction on my account? article.