24/7 U.S.-Based Customer Service
We have dedicated specialists available 24/7 to assist you with any questions about your account.
Contact Us or call the number on the back of your card.
Fraud Protection
We have sophisticated fraud-monitoring tools that look for abnormal spending patterns. If we see something unusual, we move fast to keep your card and your account information safe.
Your account is also protected with zero fraud liability, which means you’ll get reimbursed for 100% of fraud losses due to unauthorized use of your account. Please notify U.S. Bank promptly of any unauthorized use. Certain conditions and limitations may apply.
Free TransUnion® Credit Score
Cardmembers enrolled in Online Banking can obtain their TransUnion® Credit Score at no cost.6 This tool tracks your score over time, shows you how certain credit actions can impact your score and provides helpful information on how to maintain good financial health. This credit score is for educational purposes and is not used by U.S. Bank to make credit decisions. Sign up in Online Banking link opens in new window or in the U.S. Bank Mobile App.
FlexControl™ Budgeting Tools
You know best how to manage your money, which is why FlexControl™ from U.S. Bank offers free credit card management tools that help you avoid interest and late fees. We provide automatic payment tools that give you the flexibility to pay off everyday purchases in full, accelerate payments to help pay down a balance faster, or pay off larger purchases over time. You can also set up account alerts and choose your payment due date.
Learn More about FlexControl. link opens in new window.
Credit Wellness Center
Maintaining good credit makes life easier in a variety of ways. At the Credit Wellness Center, you can get answers to important credit questions such as:
- What is a credit score?
- How are credit scores calculated?
- Why does credit matter?
- How can I improve my credit score?
Learn More about credit wellness. link opens in new window.
