Ethics

Relationships are the heart of our business.

Katie Lawler meeting with employees photo
U.S. Bank Chief Ethics Officer, Katie Lawler, speaks with employees.

We build relationships on trust — the trust each of us earns every day, through every interaction with our customers and the communities we serve.

Our goal is to become the Most Trusted Choice among our stakeholders.

Our commitment to the highest ethical standards is what makes that trust possible. In an era of evolving expectations, we have a powerful constant: a culture that values ethics. This guides the way we work, innovate and do business. It powers our ability to deliver exceptional customer satisfaction, industry-leading results and meaningful support for the communities where we live and work. It shows us why operating with ethics is good business.

2019 World's most ethical companies - ethispher.com - logo

We’re proud to have been named one of the World’s Most Ethical Companies® by the Ethisphere Institute for five years in a row.

Our commitment to ethical leadership comes with a responsibility. We believe in actively engaging our customers, our industry and the broader business community in authentic conversations about the importance of business ethics.

Putting our ethical response in action

U.S. Bank participated in a candid roundtable discussion at The Atlantic Festival in Washington, D.C. last year, focused on how companies, media, government and other institutions can regain Americans’ confidence.

Speakers at the event talked about the challenges of coping with fast-moving information and the unprecedented visibility into their organizations this creates. They also shared how they’re working to rebuild trust every day by being active in the communities they serve, putting people first, owning up to mistakes and showing commitment over the long haul.

Reba Dominski at The Atlantic Festival photo
U.S. Bank Chief Social Responsibility Officer, Reba Dominski, spoke at The Atlantic Festival.

Business Ethics Resource Center

Of the many hats business owners wear, the most important one may be CEO — Chief Ethics Officer, that is.

That’s why U.S. Bank is proud to be the founding sponsor of the University of St. Thomas Business Ethics Resource Center, coming in 2019.

The Business Ethics Resource Center will give business owners expert tools and resources to develop their own ethical practices. The result? A stronger reputation and brand, committed employees and loyal customers.

We know that the success of small- and mid-size businesses is a critical driver of local and national economic growth. And we know that ethics is good for business. By sponsoring the Business Ethics Resource Center, we’re helping St. Thomas give business owners more opportunities for success. When businesses intentionally prioritize ethical decision making and a culture of integrity, better results follow.

“We are thrilled to have U.S. Bank as a founding sponsor,” said Dawn R. Elm, Executive Director, Center for Ethics in Practice, University of St. Thomas. “The synergy between the University of St. Thomas mission and the values of U.S. Bank about the importance of ethics provides a significant service to our business community.”

The University of St. Thomas Minneapolis front building photo
The University of St. Thomas Minneapolis campus.

We’re building our culture with intention, and ethics and integrity are our bedrock. Ethics is something we work at daily, in big ways and in small, everyday moments.