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U.S. Bank® Internet Banking - General
Frequently Asked Questions
  •  What is U.S. Bank Internet Banking?
  •  What is the difference between U.S. Bank Internet Banking and U.S. Bank SinglePoint® Essentials?
  •  What is the difference between U.S. Bank Internet Banking and QuickBooks®, Quicken® or Microsoft® Money?
  •  What are the enrollment requirements for U.S. Bank Internet Banking?
  •  What are the system requirements for U.S. Bank Internet Banking?
  •  Where can I find U.S. Bank Internet Banking on the Internet?
  •  Can I pay my bills using U.S. Bank Internet Banking?
  •  Can I preview U.S. Bank Internet Banking before I enroll?
  •  What customer service offerings are available with U.S. Bank Internet Banking?
  Q:  What is U.S. Bank Internet Banking?
  A:  U.S. Bank Internet Banking is a free, web-based service that allows U.S. Bank customers access to many of their accounts, along with the ability to carry out several kinds of financial transactions. Free account access through U.S. Bank Internet Banking is available 24 hours a day, 7 days a week. Once enrolled, U.S. Bank customers also have access to Internet customer service, Internet Bill Pay*, credit card statements, financial calculators and tools, and much more.

View our demo now to preview the Internet banking services available with U.S. Bank Internet Banking.

*monthly fee applies for service
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  Q:  What is the difference between U.S. Bank Internet Banking and U.S. Bank SinglePoint® Essentials?
  A:  Both U.S. Bank Internet Banking and SinglePoint Essentials banking allow you to view and download account balances and transaction history as well as transfer funds between U.S. Bank accounts. SinglePoint Essentials* provides you with the following functionality that is not available in U.S. Bank Internet Banking: initiate stop payments, direct deposit payroll to employees, as well as access commercial loans and lines of credit. Optionally, you can add ability to initiate disbursements and collections via ACH transactions.

*monthly fee applies for service
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  Q:  What is the difference between U.S. Bank Internet Banking and QuickBooks®, Quicken® or Microsoft® Money?
  A:  Customers have the ability to download their financial transactions in two methods.
  1. In Internet Banking, customer can select "Download Transaction Data". Transactions can be downloaded to Quicken or Microsoft Money or in a spreadsheet format.
  2. Using QuickBooks, Quicken and Microsoft Money directly, customer can enroll and retrieve their U.S. Bank financial transactions. There is a nominal monthly fee for this service.
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  Q:  What are the enrollment requirements for U.S. Bank Internet Banking?
  A:  To enroll for free Internet banking services with U.S. Bank Internet Banking you need to have the following:
 • U.S. Bank Business Checking account and PIN
   OR
 • U.S. Bank Business Check Card or ATM Card and PIN

To enroll for U.S. Bank Internet Bill Pay*, you must have a business checking account and business check card with U.S. Bank.

*monthly fee applies for service
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  Q:  What are the system requirements for U.S. Bank Internet Banking?
  A:  View our Software & Browser Requirements.
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  Q:  Where can I find U.S. Bank Internet Banking on the Internet?
  A:  Simply go to the U.S. Bank website (usbank.com) and click the red colored "Internet Banking" link on the right. Once you have been routed to the Log On screen, you can create a bookmark in your browser to make it easier to return for future banking sessions.
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  Q:  Can I pay my bills using U.S. Bank Internet Banking?
  A:  Yes. Once your U.S. Bank Internet Banking personal ID and password is established, you can enroll for Internet Bill Pay. U.S. Bank Internet Bill Pay* enables you to pay your bills from anywhere, anytime, easily.

Automatic bill payments can be set up in advance to ensure that recurring bills are paid in a timely manner. For more information see U.S. Bank Internet Bill Pay.

Note: To sign up for optional bill payment services in U.S. Bank Internet Banking, you must have a business checking or savings account and business check card with U.S. Bank.

*monthly fee applies for service
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  Q:  Can I preview U.S. Bank Internet Banking before I enroll?
  A:  Yes. For a detailed preview of the services and features available in U.S. Bank Internet Banking, go to our Internet demo.
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  Q:  What customer service offerings are available with U.S. Bank Internet Banking?
  A:  As a U.S. Bank Internet Banking customer, you can accomplish the following:
 • Reorder checks
 • Order deposit slips
 • E-mail U.S. Bank Internet Banking Customer Service
 • Change your Internet banking password
 • Locate U.S. Bank branches or ATM's
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