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U.S. Bank® Internet Banking - Enrollment and Use
Frequently Asked Questions
  •  How do I enroll for Internet Banking?
  •  Can I have multiple individuals enroll in Internet Banking to access my business accounts?
  •  How do I delete an individual from accessing my business accounts through U.S. Bank Internet Banking?
  •  How do I use Internet Banking?
  •  Can I access Internet Banking immediately after enrollment?
  •  Can I access Internet Banking outside the United States?
  •  Can I download my account history into my financial management software from my PC?
  •  Can I use Internet Banking from more than one PC?
  •  Can account transfers be performed between my U.S. Bank accounts and other financial institutions?
  •  What if I used letters instead of numbers for my card PIN?
  Q:  How do I enroll for Internet Banking?
  A:  You will need to complete a one-time Internet registration process, that includes selecting a Personal ID and Password. After you have registered, you may begin using the Internet Banking services immediately.

The registration process will ask you to identify yourself with the following:
 • your U.S. Bank Checking account, Check Card or ATM Card number
 • your PIN (Personal Identification Number) that is associated with the above account or card

You will then be prompted to select a unique Personal ID and Password. Instructions are provided on the registration page. Please note that your Personal ID will be permanent so you will want to select one that you will easily remember. Once you have successfully established your Personal ID and Password, you can begin using U.S. Bank Internet Banking.
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  Q:  Can I have multiple individuals enroll in Internet Banking to access my business accounts?
  A:  Yes. Each individual will need to complete a one-time Internet registration process that includes selecting a Personal ID and Password.

The registration process will ask the individual for your U.S. Bank business checking account, Check Card or ATM Card number and associated PIN (Personal Identification Number). Only individuals who you have given the PIN to will be able to enroll in U.S. Bank Internet Banking. Your business tax identification number is also required for enrollment.

There is no way to limit the functionality that an individual can perform using U.S. Bank Internet Banking. Therefore, all individuals accessing your business accounts through Internet Banking will be able to perform all transactions, including bill payment if you have enrolled in U.S. Bank Internet Bill Pay.

U.S. Bank SinglePoint® Essentials 1 can provide you with the ability to control accounts employees can view and transactions employees can perform.
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  Q:  How do I delete an individual from accessing my business accounts through U.S. Bank Internet Banking?
  A:  Call U.S. Bank 24-Hour Banking. You may also want to change your PIN number to ensure the individual does not re-enroll in U.S. Bank Internet Banking. You can change your Check Card or ATM Card PIN through the Customer Service Center within U.S. Bank Internet Banking. To change the PIN for your checking account, you will need to call U.S. Bank 24-Hour Banking.
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  Q:  How do I use Internet Banking?
  A:  After you have logged into Internet Banking, you will be shown a list of your accounts and the balance in each account. If you want more detail, or want to execute a transaction, just select the account you are interested in and press the "View Detail" button. The pages you retrieve will have action buttons on them that will lead you to your transaction.

For your convenience, drop down menus are provided on many of the pages where you can perform transactions. At times, you will be requested to enter information, such as amounts or dates.

When you have completed your Internet Banking session, we recommend that you click the "Log Off" button on any screen to terminate your session. However, if you forget to log off, the system will terminate your session after a few minutes of inactivity. If you wish to continue your banking session, just return to the Login page and login again. As an additional security precaution, we recommend that you close your browser after your Internet Banking session and clear your browser's history occasionally.
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  Q:  Can I access Internet Banking immediately after enrollment?
  A:  Yes.
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  Q:  Can I access Internet Banking outside the United States?
  A:  Yes. View our Software & Browser Requirements.
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  Q:  Can I download my account history into my financial management software from my PC?
  A:  Yes. Internet Banking allows you to download information from your U.S. Bank checking, savings, credit card and Cash Flow Manager accounts. From the download screen (which can be accessed from the account summary or individual account detail screens), simply select the format that works with Quicken®, Microsoft® Money, QuickBooks®, or other commonly used applications (such as Microsoft® Excel, Microsoft® Access, or Lotus 1-2-3). Then, select the range of information you need and download it to your computer for use in the program. Instructions and more information about downloading are available from the download screen in Internet Banking.
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  Q:  Can I use Internet Banking from more than one PC?
  A:  Yes. You can access Internet Banking from any PC with Internet access.
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  Q:  Can account transfers be performed between my U.S. Bank accounts and other financial institutions?
  A:  No. Transfers can only be performed between U.S. Bank accounts. However, by utilizing U.S. Bank® Internet Bill Pay, you can make payments to almost anyone, anywhere in the United States from your U.S. Bank checking account.
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  Q:  What if I used letters instead of numbers for my card PIN?
  A:  When prompted to enter your card PIN during enrollment, you will need to convert your card PIN to the numeric format. You may need to look at the telephone dial pad to complete the conversion from letters to numbers (For example: the card PIN "BANK" would be the equivalent of "2265" on the telephone dial pad).
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