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U.S. Bank Online Banking - Bill Pay
Frequently Asked Questions
  •  What is U.S. Bank Bill Pay?
  •  How much does U.S. Bank Bill Pay cost?
  •  How do I access Bill Pay?
  •  What are the access requirements for Bill Pay?
  •  How often can I use Bill Pay ?
  •  How many bills can I pay using U.S. Bank Bill Pay?
  •  Whom can I pay using Bill Pay?
  •  If I have multiple employees accessing my business accounts through Online Banking, can I limit who is able to access the Bill Pay service?
  •  Can I use Bill Pay if I already use U.S. Bank Phone Bill Pay?
  •  Do I need any special software to use U.S. Bank Bill Pay?
  •  Will I be charged the monthly service fee even if I do not make any payments?
  •  What happens if my payments do not reach the other party on time?
  •  How many days in advance do I need to setup my payments?
  •  Can I request electronic bills and avoid paper bills?
  •  Can I cancel my e-bills at anytime?
  •  When will the payment be deducted from my account?
  Q:  What is U.S. Bank Bill Pay?
  A:  U.S. Bank Bill Pay is a fast, easy and secure way to receive, pay and manage bills online from the convenience of your PC.
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  Q:  How much does U.S. Bank Bill Pay cost?
  A:  There is no cost for standard delivery using U.S. Bank Bill Pay. Other delivery speeds may be available for an additional fee.
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  Q:  How do I enroll and access Bill Pay?
  A:  Once you have successfully logged into U.S. Bank Online Banking, select the "Pay My Bills" option on the left side of your screen.
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  Q:  What are the access requirements for Bill Pay?
  A:  To enroll for U.S. Bank Bill Pay, you must have a business checking account and business check card with U.S. Bank.
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  Q:  How often can I use Bill Pay?
  A:  Use Bill Pay as often as you choose, whenever you want.
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  Q:  How many bills can I pay using U.S. Bank Bill Pay?
  A:  There are no limits on how many bills that can be paid.
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  Q:  Whom can I pay using Bill Pay?
  A:  With the exception of tax, court ordered or payroll payments, you can pay any individual or entity whose mailing address is in the United States.
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  Q:  If I have multiple employees accessing my business accounts through Online Banking, can I limit who is able to access the Bill Pay service?
  A:  No. If you enroll in U.S. Bank Bill Pay for your business, all individuals whom you have allowed to enroll in U.S. Bank Online Banking to access your business accounts will also be able to access Bill Pay.
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  Q:  Do I need any special software to use U.S. Bank Bill Pay?
  A:  View our Software & Browser Requirements.
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  Q:  What happens if my payments do not reach the other party on time?
  A:  U.S. Bank guarantees your bills will be paid on time, as long as the payee information is entered correctly by the date required to process the payment, and as long as sufficient funds for payment are in your account.
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  Q:  How many days in advance do I need to setup my payments?
  A:  We recommend scheduling payments 4 days before the due date to allow enough time for the biller to process and post the payment to your account.
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  Q:  Can I request electronic bills and avoid paper bills?
  A:  Yes. Electronic billing lets you receive electronic bills (e-bills) online through U.S. Bank Bill Pay. Some payees are able to send e-bills to their customers. If you add a payee that is e-bill-capable, you have the opportunity to request e-bills from the payee.

Once your request has been authorized, you'll receive an e-bill from the payee within a month or so, depending on the payee's billing cycle. You can pay the e-bill directly, or you can continue to make single payments to the payee whenever you need to.
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  Q:  Can I cancel my e-bills at anytime?
  A:  Yes. When you cancel e-bill service, you might receive another e-bill before your request is processed. It can take a billing cycle to receive paper bills through U.S. mail again. Continue to pay any e-bills you receive, or make a payment to the payee through the Pay My Bills page. Even when you no longer receive e-bills from the payee, you can continue to make payments to the payee from the Pay My Bills - Single Payment page or Pay My Bills - Multiple Payments page.
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  Q:  When will the payment be deducted from my account?
  A:  For bill payments that are sent electronically, your payment is delivered on the scheduled payment date and funds are deducted from your U.S. Bank account that same date.

For bill payments that are paid by check, funds are deducted from your account when the payee deposits or cashes the check. Keep in mind, however, that you should always have funds available to cover the payment on the scheduled payment date.
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