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U.S. Bank Internet Banking - Bill Pay
Frequently Asked Questions
  •  What is U.S. Bank Internet Bill Pay?
  •  How much does U.S. Bank Internet Bill Pay cost?
  •  How do I access Internet Bill Pay?
  •  What are the access requirements for Internet Bill Pay?
  •  How often can I use Internet Bill Pay ?
  •  How many bills can I pay using U.S. Bank Internet Bill Pay?
  •  Whom can I pay using Internet Bill Pay?
  •  If I have multiple employees accessing my business accounts through Internet Banking, can I limit who is able to access the Bill Pay service?
  •  Can I use Internet Bill Pay if I already use U.S. Bank Phone Bill Pay?
  •  Do I need any special software to use U.S. Bank Internet Bill Pay?
  •  Will I be charged the monthly service fee even if I do not make any payments?
  •  What happens if my payments do not reach the other party on time?
  •  How many days in advance do I need to setup my payments?
  •  Can I request electronic bills and avoid paper bills?
  •  Can I cancel my e-bills at anytime?
  •  When will the payment be deducted from my account?
  Q:  What is U.S. Bank Internet Bill Pay?
  A:  U.S. Bank Internet Bill Pay is a fast, easy and secure way to receive, pay and manage bills online from the convenience of your PC.
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  Q:  How much does U.S. Bank Internet Bill Pay cost?
  A:  ­U.S. Bank Internet Bill Pay is free, with unlimited payments, for all Internet Banking customers.

Note to current Business Bill Pay Customers: We are happy to announce that, effective mid-December 2005, you will no longer have to pay a monthly fee.
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  Q:  How do I enroll and access Internet Bill Pay?
  A:  Once you have successfully logged into U.S. Bank Internet Banking, select the U.S. Bank Internet Bill Pay option on the left side of your screen.
 • If you have not enrolled in Internet Bill Pay, an enrollment form will be displayed. You will need a U.S. Bank business check card to enroll. Complete and submit the enrollment form. After submission, Internet Bill Pay will be accessible within 24 hours.
 • If your enrollment in Internet Bill Pay during a previous Internet Banking session was successful, clicking on the Internet Bill Pay option will give you access to Bill Pay.
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  Q:  What are the access requirements for Internet Bill Pay?
  A:  To enroll for U.S. Bank Internet Bill Pay, you must have a business checking account and business check card with U.S. Bank.
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  Q:  How often can I use Internet Bill Pay?
  A:  Use Internet Bill Pay as often as you choose, whenever you want.
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  Q:  How many bills can I pay using U.S. Bank Internet Bill Pay?
  A:  The free service fee for sole proprietors includes unlimited bill payments for each month. Business customers have 20 payments included in their monthly service fee and will be charged $0.50 per payment thereafter.
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  Q:  Whom can I pay using Internet Bill Pay?
  A:  With the exception of tax, court ordered or payroll payments, you can pay any individual or entity whose mailing address is in the United States.
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  Q:  If I have multiple employees accessing my business accounts through Internet Banking, can I limit who is able to access the Bill Pay service?
  A:  No. If you enroll in U.S. Bank Internet Bill Pay for your business, all individuals whom you have allowed to enroll in U.S. Bank Internet Banking to access your business accounts will also be able to access Bill Pay.
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  Q:  Can I use Internet Bill Pay if I already use U.S. Bank Phone Bill Pay?
  A:  If you are currently a Phone Bill Pay customer, we will be unable to enroll you in our Internet Bill Pay service.

If you would like to cancel your Phone Bill Pay service, please call U.S. Bank 24-Hour Banking prior to enrolling for Internet Bill Pay. Once you have canceled Phone Bill Pay, you may complete the enrollment form for Internet Bill Pay.
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  Q:  Do I need any special software to use U.S. Bank Internet Bill Pay?
  A:  View our Software & Browser Requirements.
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  Q:  Will I be charged the monthly service fee even if I do not make any payments?
  A:  Yes. Non-sole proprietor customers will receive a monthly service fee regardless if payments are made or not during any particular month. To ensure that payments are made in a timely and accurate manner, you can utilize the recurring payment option offered through Internet Bill Pay.
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  Q:  What happens if my payments do not reach the other party on time?
  A:  U.S. Bank guarantees your bills will be paid on time, as long as the payee information is entered correctly by the date required to process the payment, and as long as sufficient funds for payment are in your account.
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  Q:  How many days in advance do I need to setup my payments?
  A:  It takes four (4) business days to process your payment, so make sure to schedule payments at least 4 days in advance. If your payment is due on Friday, schedule it by the previous Monday. If your payment is due on a weekend or holiday, schedule it for the nearest prior business day. You can schedule payments up to a year in advance.
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  Q:  Can I request electronic bills and avoid paper bills?
  A:  Yes. Electronic billing lets you receive electronic bills (e-bills) online through U.S. Bank Internet Bill Pay. Some payees are able to send e-bills to their customers. If you add a payee that is e-bill-capable, you have the opportunity to request e-bills from the payee.

Once your request has been authorized, you'll receive an e-bill from the payee within a month or so, depending on the payee's billing cycle. You can pay the e-bill directly, or you can continue to make single payments to the payee whenever you need to.
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  Q:  Can I cancel my e-bills at anytime?
  A:  Yes. When you cancel e-bill service, you might receive another e-bill before your request is processed. It can take a billing cycle to receive paper bills through U.S. mail again. Continue to pay any e-bills you receive, or make a payment to the payee through the Pay My Bills page. Even when you no longer receive e-bills from the payee, you can continue to make payments to the payee from the Pay My Bills - Single Payment page or Pay My Bills - Multiple Payments page.
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  Q:  When will the payment be deducted from my account?
  A:  For bill payments that are sent electronically, your payment is delivered on the scheduled payment date and funds are deducted from your U.S. Bank account that same date.

For bill payments that are paid by check, funds are deducted from your account when the payee deposits or cashes the check. Keep in mind, however, that you should always have funds available to cover the payment on the scheduled payment date.
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Microsoft is a registered trademark of Microsoft Corporation. Quicken and QuickBooks are registered trademarks of Intuit, Inc.
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