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Wholesale Division Contact Information

Complete directories can be found in the Wholesale Seller Guide.  Access the Guide from the Resources section of either the Conforming or Portfolio pipeline page.

Portfolio                                                                      Conforming 

Rate Lock Desk  
   800-803-4212 opt 4
Help Desk 2
   800-200-5881 opt 1
   
Underwriting
   800-803-4212 opt 1
Underwriting Helpline 3
   800-200-5881 opt 2
   
Credit Help Desk 1  
   800-803-4212 opt 2
Early Application Submission
   

Schedule Closing & Document Prep
   800-803-4212 opt 2

Closing Disclosure & Funding
   800-803-4212 opt 3, opt 2

Underwriting
Hopkins, Sacramento & Southfield

Closing
Hopkins, Nevada & Sacramento



 Portfolio Credit Help Desk:  New Applications, Portfolio Pipeline, Pre-Qualifications, eLynx Electronic Disclosures
2  Conforming Help Desk:  Registration, Rate Locks, Loan Status, Cancellations, Conforming Pipeline
3  Conforming Underwriting Helpline:  Pre-underwriting scenarios, Guideline questions