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Global Corporate Trust Services
Global Corporate Trust Services

Contact Bondholder Services

You may contact Bondholder Services via mail, telephone, fax or email. To ensure prompt delivery, additional information regarding each of these options is available by clicking on the links below.

Email Bondholder Services

Select your question type from the list below. After you make your selection, you may be linked to a page on our website that provides information about your question. If your question remains unanswered after reviewing this information, you will have the option to email Bondholder Services on that page.

You will receive a confirmation message after submitting your email to Bondholder Services. If you do not receive a confirmation message, this means your email was not received by our office. You may wish to try again or contact us by phone, mail or fax.

Registered interest or principal payment questions

Bearer coupon or principal payment questions

Registered bond transfer questions

Other questions

Mailing Address

U.S. Bank Global Corporate Trust Services
Attn: Bondholder Services - EP-MN-WS2N
111 Fillmore Avenue East
St Paul, MN 55107-1402

Telephone Number, Hours of Business, and Fax Number

Automated service line: 1.800.934.6802

Our automated service line is available 24/7. A wide range of information is available through the automated service line as outlined in the chart below. By using this service you can obtain information without having to hold for a customer service representative. In order to obtain some information, you will need the CUSIP and bond number. Please refer to the chart below for instructions on using our automated service line.

Toll free number: 1.800.934.6802
Hours of Business: Monday through Friday, 8 a.m. to 6 p.m. Central Time
Fax Number: 651.466.5400

To Find Select Menu Options Be prepared to enter
Agency Status 1 CUSIP Number
Bond Rate 1 CUSIP Number
Certificate Status 1, 2 CUSIP & Certificate Number
Lost Bond Information 3, 1
Last Interest Payment 1, 2 CUSIP & Certificate Number
Next Interest Payment 1, 1 CUSIP & Certificate Number
Where to mail Registered Bonds 2, 1, 1  
Where to mail Correspondence 6  
Where to mail Bearer Bonds 2, 1, 2  
Bond Drop Window 2, 1, 3  
Business Hours 6  
Check Photocopies 1, 2  
Individual or Joint Tenants Transfer 2, 2, 1  
Individual Name Change Transfer 2, 2, 1  
Individual to Trust Transfer 2, 2, 1  
Transfer to Surviving Joint Tenant 2, 2, 1  
Change Registration Address 2, 3  
Structured Remittance (Factors) 8, 4 CUSIP Number
Default 4 (transfers to a Default Representative)
Duplicate Tax Information 5, 2
Tax OID Information 5, 1
Tax Interest Information 5, 3
1099 OID Definition 5, 4, 1  
1099-B Form Definition 5, 4, 2  
1099-INT Definition 5, 4, 3  
Speak directly to a Representative 7 State of Washington fiscal agency issues only
Speak directly to a Representative 8,7 All other issues

The information provided represents the opinion of U.S. Bank and is not intended to be a forecast of future events or guarantee of future results. It is not intended to provide specific investment advice and should not be construed as an offering of securities or recommendation to invest. Not for use as a primary basis of investment decisions. Not to be construed to meet the needs of any particular investor. Not a representation or solicitation or an offer to sell/buy any security.

Investors should consult with their investment professional for advice concerning their particular situation.

Investment and Insurance products are:

Investment products are:
Not a Deposit•  Not FDIC Insured•  May Lose Value•  Not guaranteed by the bank•  Not insured by any federal government agency

The information included on these pages is for your information and is not intended as legal, accounting or tax advice. U.S. Bank and its representatives do not provide legal, accounting and/or tax advice. Clients are encouraged to contact their legal, accounting and/or tax advisor regarding their particular situation. While the information is intended to be accurate, neither U.S. Bank Global Corporate Trust Services nor the publisher accepts responsibility for relying on the information provided.

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