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Bondholder Information

Contact Us

You may contact Bondholder Services via mail, telephone, fax or email. To ensure prompt delivery, additional information regarding each of these options is available by clicking on the links below.

Email Bondholder Services

Bondholder Services Mailing Address

Bondholder Services Telephone Number, Hours of Business, and Fax Number

 
Email Bondholder Services
Select your question type from the list below. After you make your selection, you may be linked to a page on our website that provides information about your question. If your question remains unanswered after reviewing this information, you will have the option to email Bondholder Services on that page.

You will receive a confirmation message after submitting your email to Bondholder Services. If you do not receive a confirmation message, this means your email was not received by our office. You may wish to try again or contact us by phone, mail or fax.

Registered Interest or Principal Payment Questions
   Registered Bond Interest / Principal Payment
 
Bearer Coupon or Principal Payment Questions
   Bearer Bond Redemption Instructions
   Bearer Bond Interest / Principal Payment
 
Registered Bond Transfer Questions
   Transfer Status
 
Other Questions
  Agent Capacity
  Address Changes
  Defaulted Bond Issues
  Tax Information

 
Mailing Address
  U.S. Bank Global Corporate Trust Services
Attn: Bondholder Services - EP-MN-WS2N
111 Fillmore Avenue East
St Paul, MN 55107-2292

 
Telephone Number, Hours of Business, and Fax Number
Automated Service Line: 800-934-6802
Our automated service line is available twenty-four hours a day, seven days a week. A wide range of information is available through the automated service line as outlined in the chart below. By using this service you can obtain information without having to hold for a customer service representative. In order to obtain some information, you will need the CUSIP and bond number. Please refer to the chart below for instructions on using our automated service line.

Toll Free Number: 800-934-6802
Hours of Business: Monday through Friday, 8:00 a.m. to 6:00 p.m. Central Time
Fax Number: 651-466-5400

To Find Select Menu Options Be prepared to enter
Agency Status 1 CUSIP Number
Bond Rate 1 CUSIP Number
Certificate Status 1, 2 CUSIP & Certificate Number
Lost Bond Information 3, 1
Last Interest Payment 1, 2 CUSIP & Certificate Number
Next Interest Payment 1, 1 CUSIP & Certificate Number
Where to mail Registered Bonds 2, 1, 1  
Where to mail Correspondence 6  
Where to mail Bearer Bonds 2, 1, 2  
Bond Drop Window 2, 1, 3  
Business Hours 6  
Check Photocopies 1, 2  
Individual or Joint Tenants Transfer 2, 2, 1  
Individual Name Change Transfer 2, 2, 1  
Individual to Trust Transfer 2, 2, 1  
Transfer to Surviving Joint Tenant 2, 2, 1  
Change Registration Address 2, 3  
Structured Remittance (Factors) 7, 4 CUSIP Number
Default 4 (transfers to a Default Representative)
Duplicate Tax Information 5, 2
Tax OID Information 5, 1
Tax Interest Information 5, 3
1099 OID Definition 5, 4, 1  
1099-B Form Definition 5, 4, 2  
1099-INT Definition 5, 4, 3  
Speak directly to a Representative 7, 7  


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