What we do

U.S. Bancorp, with more than 70,000 employees and $543 billion in assets as of March 31, 2020, is the parent company of U.S. Bank National Association, the fifth-largest commercial bank in the United States. Based in Minneapolis, we blend our relationship teams, branches and ATM network with mobile and online tools that allow customers to bank how, when and where they prefer. We are committed to serving our millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world as a trusted financial partner, a commitment recognized by the Ethisphere Institute naming U.S. Bank one of the 2020 World’s Most Ethical Companies.

For information about our U.S. Bank story, visit our U.S. Bancorp Annual Report.

Working together

Our 70,000 employees work across departments to help our millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world turn their dreams into reality. We take ownership of projects and initiatives and innovate to provide the best results. 

We pride ourselves on diligently and ethically upholding U.S. Bank’s best-in-class financial record and legacy of more than 150 years in banking.

Most importantly, we put people first, cultivating and treasuring meaningful relationships with the customers we serve, the colleagues we support and the communities where we live and work.

For information about our revenue and employee population by business line, visit our our U.S. Bancorp Annual Report.

Why we do it

Our work makes a difference. We’re committed to strengthening our communities and supporting our colleagues through unexpected hardships. Visit our community site for more on how we're investing in the places we live, work and play.

We do the right thing

As we transform to stay competitive in a rapidly changing environment, our commitment to ethics remains our touchstone.

Leading with ethics
Our Code of Ethics and Business Conduct is an expression of our culture and core values, and it’s our shared guide to operating with integrity. It applies to every one of us, no matter where on the globe we sit or where in the company we work. See the Code to learn about our expectations for high ethical standards, including our commitment to international human rights standards and the Universal Declaration of Human Rights.

In every part of our business around the world, our ethical culture guides how we do what we do, and this remains true especially in times of uncertainty or disruption. We’re shaping our culture with intention, and we’re focused on creating a workplace where it’s safe to speak up, share ideas and try new things. A culture that values open communication, diverse experiences and perspectives, and lessons learned from failure.

This means you can:

  • Offer and challenge ideas knowing we value your input and believe it’s important.
  • Take balanced risks knowing we’ll grow from the lessons you learn, even if you make mistakes.
  • Share concerns knowing this will help us solve problems and improve.
  • Report ethics issues knowing we do not tolerate retaliation.

Our Code of Ethics and Business Conduct is an expression of our core values and our culture. Use it to guide your decisions. Be honest when you don’t have all the answers. Ask questions to help us get better. Speak up when something’s not right. Create a safe space for constructive dialogue that will help us solve problems. We need your best thinking to help us do business the right way. Our intentional approach to ethical decision-making helps ensure we do the right thing for our employees, customers and communities.

We work at ethics and culture every day, in big ways and in small moments. And that work is never done.