People are our future now

Banking will always be about people and relationships

  1. Home
  2. Our stories
  3. Future Now

We invest in talent

Regardless of the next innovation imagined, the heart of banking will always be about people.
That’s why we invest in both people and technology.

Employees Who Serve

We provide tablets to our deployed employees so they can stay connected with their families, and U.S. Bank Chairman, President and CEO Andy Cecere sends each of them a personal letter on
Veterans Day.

Business Resource Groups

Nearly 40 percent of employees participate in one of our Business Resource Groups, which develop, advance and engage.

Development and Growth

We invest in growth with education and development. Our Mainframe Developer Training program gives any employee the opportunity to become an
application developer.

Employee Volunteering

We’re committed to strengthening the communities where we live and work. We pay our employees to volunteer 16 hours in their communities.

Dynamic Dozen

Our Dynamic Dozen (U.S.) and Dynamic Champions (EU) programs cultivate Millennial and Gen Z talent and give them an opportunity to shape our future.

We invest in technology

We use real-time customer feedback, an agile way of working, and thought leaders to transform banking for our customers.

We led the industry to:

Move money with Zelle®(opens new window), a tool to transfer
money between individuals almost instantly

Integrate banking into all three
voice command digital assistants:

  • Amazon Alexa®
  • Apple® Siri
  • Google Assistant™

Enable digital pay on all three
mobile operating platforms:

  • Apple Pay®
  • Google Pay™
  • Samsung Pay®

We continually innovate

We’re always exploring ways to make
banking easier and safer, with things like:

  • Real-time payments
  • Chatbots
  • Artificial intelligence
    and machine learning
  • Blockchain and
    distributed ledger
  • Digital identity

Zelle is a registered trademark of Early Warning Services, LLC. Amazon and Alexa are registered trademarks of Amazon Technologies, Inc. Apple, Siri and Apple Pay are registered trademarks of Apple Inc. Google, Google Pay and Google Home are trademarks of Google LLC. Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd.