Careers for veterans

Absolutely. If you are a National Guard or Reserve member or if you are deploying, whenever possible, we provide work hour flexibility for veterans and members of military families when they conflict with military duties. U.S. Bank provides a pay differential and benefits continuation to covered employees who are called to service for training or active duty deployment. Employees deploying for six months or longer receive two loaner iPads during their deployment so they can stay in touch with their families throughout their deployment. These are just a few of the benefits we provide our military service member employees.

U.S. Bank is an award-winning, nationally recognized corporate supporter of veterans and military families. Throughout the year, our recruiters and managers are trained on how to review resumes and interview our military, veteran and servicemember candidates. We value your strong leadership abilities and the sense of mission that comes from military service. We know that veterans have a fast learning curve, experience with advanced technology, demonstrated teamwork, resilience and a can-do attitude. Veterans are also team-builders who have experience in diverse work settings. Some veterans may not have banking experience, but with the solid foundation they do have, banking knowledge is something we can teach.

Each of our recruiters is trained in the value our military, veteran and servicemember employees bring to our jobs. For this reason, each recruiter is considered a military recruiter. When you apply, within the personal experience section of the application, be sure to indicate that you have military experience to help recruiters identify your application faster. We’d also like to directly support your career search efforts. Please consider joining our Veteran Talent Community – once you do, you’ll hear directly from one of our recruiters.

U.S. Bank supports military spouses/partners. Many military spouses/partners face career challenges because their active duty spouses/partners are frequently relocated. Because of this, their adaptability and flexibility make them great candidates for jobs at U.S. Bank. We have many roles that offer the flexibility military spouses/partners need to balance their military, family and work obligations. We encourage military spouses/partners to get involved with our internal Proud to Serve Business Resource Group and attend our many celebration, development and volunteer events. In addition, U.S. Bank gives special consideration to employee requests for internal transfers made necessary by reassignments of spouses who are in the military.

To be considered for a position, please apply online to roles that match your skills and experience. Review the qualifications section of any role you apply for, and ensure your resume is updated to indicate the basic qualifications and any of the preferred qualifications you have. To better understand general job description key terms, and translate your military service, try these resources.

Submitting your application is the first step in a hiring process that includes interviews, email, phone calls and more. How quickly the process moves depends on a variety of factors – but generally speaking, here’s what you can expect:

• The application to hiring timeframe for each role depends on a variety of factors, including how many applications the role receives – but overall, please allow up to four weeks to hear from us. You may hear from us sooner.
• The recruiter may schedule an initial interview to learn more about your skills and experience. In that interview, be prepared to share a story about each of your previous roles that highlights an important accomplishment. This isn’t a required step in the process, though, so don’t worry if a recruiter doesn’t schedule an initial interview with you.
• If the recruiter believes you’re a good candidate for the role, they’ll pass along your information to the hiring manager. The hiring manager will review your information and decide whether to schedule an interview with you.
• If the recruiter or hiring manager decides not to interview you for a position, you’ll receive an email or phone call from our recruiting team.
• If the hiring manager decides to interview you, prepare in the same way you did for the recruiter’s initial interview. You may be asked some of the same questions. Check out a CareerForce center near you and be ready to give examples of your skills and qualifications. Below are a few practice questions that can be helpful to review and provide examples that detail the event, action, and result (EAR) that are relevant to the role.
• Share me a time you overcame a roadblock within a project/mission and you needed additional resources.
• Tell me about a time you used measurements related to work you used to evaluate your success?
• Give me an example about an experience you had in either your personal life or in the military of adapting to a culture / environment that was different than you were used to evaluate your success?

Tips to consider

• Review the job description and relate to your background and have examples ready to share. For example, an infantry solider or weapons loader on a ship may have managed a budget, maintained equipment, led their teammates, or developed logistics strategies – skills that may align more directly with your role.
• Remember to consider the military training you received what leadership, teamwork and problem-solving skills did you receive.
• Have at least one follow-up question ready to ask the hiring manager. Here is one example:
• Regardless of who you hire for this position, in your opinion, what will be their biggest challenge in the first 6 months? When you hear the response, this is a good time you can end the conversation with a related example by providing the event, action, result (EAR) to drive home with the candidate you are the best candidate for the position.