Skip Navigation: Internet Banking Login

Your browser's version is not compatible. Please upgrade your browser.
Cancel Icon
Close

Online Security

Secured Connection

Protecting your privacy, security and personal information is our top priority at U.S. Bank.

  • We use the most thorough, advanced online banking security available to safeguard your personal information.
  • Rest assured that when you bank online with Us, your accounts are safe and secure. They're protected even further against fraud and loss by our Risk-Free Guarantee. As long as you report your losses within 60 days of the first statement date when the unauthorized transactions appeared, you'll always be covered.
  • It’s also important that you do your part to ensure your safety when you’re online.
How We Protect You
At U.S. Bank, our first priority is protecting your personal information. We always adhere to strict bank security procedures to safeguard your accounts, working around the clock to detect and prevent fraud. And we use the strongest, most advanced Internet banking security technology to ensure your safety.

Here are just a few of the ways we protect you and your accounts:

  • We have dedicated security teams of experts in Internet Banking security, fraud and even on-site security whose sole job is to anticipate, address and help prevent security threats.
  • Physical safeguards like state-of-the-art security systems and 24/7 surveillance strictly control access to all of our facilities.
  • For added protection, our server will automatically log you out of U.S. Bank Internet Banking after 15 minutes of inactivity. This timed log off reduces the risk of unauthorized access to your account from an unattended computer.
  • Our computer network is protected by a powerful firewall that we monitor continuously. We regularly test and update it to ensure our systems – and your information – stay secure.
  • We use the strongest available 128-bit encryption to protect any information sent to or from our servers. The “closed lock” icon in your browser lets you know that your information is being encrypted.
  • We automatically monitor accounts for suspicious transactions to provide fraud protection sooner – and to better protect your identity and your accounts.
  • Our Risk-Free Guarantee pledges that our U.S. Bank Internet Banking and U.S. Bank Mobile Banking are so secure that we’ll cover any losses if there's ever any unauthorized use of your account.
How to Protect Yourself
U.S. Bank will stand behind you if your account is compromised. Here are some helpful things you can do to better protect yourself:

Protect Your Account Information
  • Carry only the information you need. Leave your Social Security card and extra credit cards in a safe place.
  • Get in the habit of checking regularly to make sure you have your card(s).
  • Never give out your checking account, credit card, Social Security Number or other personal information to solicitors or callers you haven’t contacted.
  • Never share your check card, credit card or ATM card password or Personal Identification Number (PIN).
  • Shred personal documents and financial statements before you throw them away.
  • Check your accounts often with free Internet Banking, and contact us if you notice any suspicious activity.
  • Help prevent mail fraud by signing up to receive and pay bills online for free with Bill Pay, and enroll to receive free Online Statements.
  • Check your credit report regularly; you’re entitled to one free credit report each year.You can also get a copy directly from the credit bureaus for a small fee:
Shop Safely Online
  • Provide personal information only on Web sites that are secure, and only when you have initiated the contact (note: secure sites will display "https" appears in the Web site address).
  • Before you provide personal information, always look for the “closed lock” icon in your browser window.
  • Always log off after completing an online transaction, or close the browser window.
  • Don’t send your check or credit card information via email, especially in response to an emailed request. U.S. Bank will never email you to request sensitive personal information.
  • Learn more about online fraud.
Report Fraud Immediately
  • Report lost or stolen cards immediately to the U.S. Bank Fraud Liaison Center at 877-595-6256.
  • Monitor your statements closely, and immediately report any transactions you don’t recognize.
  • Note your check or credit card’s expiration date. If you don’t receive a replacement before the expiration date, call the U.S. Bank Fraud Liaison Center at 877-595-6256.
Report Identity Theft or Fraud
If you think you’ve become a victim of identity theft or identity fraud, immediately call the U.S. Bank Fraud Liaison Center at 877-595-6256. We’re available 24/7 to help you:
  • close your accounts and open new ones,
  • replace check cards and credit cards, and
  • address and resolve your concern.
Next Steps
Once you’ve contacted our Fraud Liaison Center, it’s important that you do the following:

  1. Call the major credit bureaus:
    First, ask that they place a “fraud alert” on your credit file. A fraud alert prevents creditors from changing your accounts – or opening new ones in your name – without proper verification. Then, request a free copy of your credit report. If you see any additional signs of fraud, notify the credit bureau and the creditors whose accounts are affected. After the disputed transactions are resolved, request another copy of your credit report to make sure your file has been updated.
  2. Call your other creditors – including your phone and utility companies – and let them know that you’ve been a victim of fraud. Close any accounts that may have been compromised. As a precaution, consider resetting all of your passwords.
  3. Inform check security companies about the fraud:

    National Check Fraud Center       843-571-2153
    SCAN                                                 800-262-7771
    TeleCheck                                        800-710-9898
    CrossCheck                                     707-586-0551
    Equifax Check Systems                 800-437-5120
    International Check Services        800-526-5380
    Chexsystems                                   800-428-9623
    CheckRite                                         800-466-2748


  4. File a police report if you think your personal information (driver’s license, address) has been compromised or stolen.
  5. Call the Federal Trade Commission (FTC) identity theft hotline at 877-438-4338, or file your complaint online at ftc.gov.
  6. Be vigilant, patient and persistent. It can take weeks — or even months — to resolve identity theft. Keep a close eye on all of your statements, review your credit reports regularly, and immediately report any discrepancies.


    7. Not sure if you’re a victim of fraud? Learn some of the common signs.
close
Enter Zip Code
Cancel
For ZIP   Edit

Unsupported Browser

Unsupported Browser

We've detected that you are currently accessing this site using an older version of Internet Explorer. We have not designed this site to support older versions of Internet Explorer. Therefore, you may encounter issues with how the site is displayed and how you can navigate through the site when using this older browser. We highly recommend you upgrade your current browser or download a new version of a different browser.

Upgrade Internet Explorer

Alternatively, you may want to download a new version of a different browser: