The following presentations were given by U.S. Bank Government Services at the Eleventh Annual GSA SmartPay® Conference held in Phoenix, Arizona on July 28 - July 30, 2009.

These presentations will help you utilize the newest enhancements to U.S. Bank Access® Online, implement proven best practices for managing your program, and handle administrative challenges, such as managing delinquency, mitigating risk of misuse and fraud, handling disputes and ensuring appropriate oversight of cardholder activity. 

Select any of the links below to view a presentation.

Department of Defense Presentations
A/OPC Networking - Army
A/OPC Networking - USAF
A/OPC-FM Networking - Defense Agencies
Access Online Account Setup & Maintenance
Access Online Orientation & WBT
Access Online Reporting - Basic
Access Online Reporting - Advanced
American Recovery and Reinvestment Act 2009
Delinquency and Dispute Management
Fiscal Year - End Processing for 2009
General Session - Army
Program Optimization - Army
Program Optimization - USAF
Refunds
Transaction and Order Managment - Confirm & Pay - Army
Transaction and Order Managment - Pay & Confirm - USAF 

Civilian Agencies Presentations
A/OPC Basics - VA
Access Online Account Setup - Travel
Access Online Orientation - Electives
Credit Policy for Travel Programs - Electives
Delinquency Management - Travel 
Fleet Card Basics - VA
Opening Session - Travel
Purchase Card Basics - Electives
Purchase Card Basics - VA
Travel Card Basics - USDA 
Travel Card Basics - VA 

For More Information
Contact Government Services