You Are Now Part of U.S. Bank
Welcome to U.S. Bank! We appreciate your business and look forward to serving all of your banking needs. From Friday, May 14 at 8:00 p.m. PDT until Monday, May 17 at 7:00 a.m. PDT, we will be transitioning your account information to U.S. Bank. As of Monday, May 17, all of your account information will be accessible through U.S. Bank.

Personal Online Banking Customers:
From Friday, May 14, at 8:00 p.m. PDT until May 17 at 7:00 a.m. PDT, access to your Personal Online Banking will not be available. You will not be able to pay your bills or make any maintenance requests. For security reasons, you'll be required to enroll in U.S. Bank Internet Banking on Monday, May 17. If you use Internet Bill Pay, effective May 13, at 5:00 p.m. PDT, you will no longer be able to change bill payments or enter new bill payments until you re-enroll in U.S. Bank Internet Banking. All payments scheduled will continue to be processed and paid.

• Remember to change your Online Banking bookmark to usbank.com.
• See Frequently Asked Questions (FAQs) for Personal Online Banking customers.

Business Online Banking Customers:
Your online banking service will be automatically set up for you on U.S. Bank SinglePoint®  Essentials or U.S. Bank SinglePoint®. You should have received mailings for access information and other details regarding the migration of your business online services.

• Beginning May 17th, you can use any of the U.S. Bank SinglePoint or U.S. Bank SinglePoint Essentials online payment services.
• Monday, May 17th access Business Online Banking Positive Pay to decision exceptions for the work of Friday, May 14th. The decision deadline has been extended 2 hours.
• Monday, May 17th through Friday, May 28th access Business Online Banking to view Previous Day historical reporting for the work of Friday, May 14th and prior.
• For more information on preparation steps or if you have any questions, please call 877-224-8070, and reference "SinglePoint Migration" or send an email to tm.service.communityandmetro@usbank.com. We appreciate your support during this period of migration.

Personal Online Banking Customer Preparation:
Enrolling in U.S. Bank Internet Banking is Easy
Before you begin to access your accounts, you'll need:

• Your U.S. Bank Check Card or ATM Card and Personal Identification Number (PIN).
• If you do not have a U.S. Bank Check Card or ATM card, a new Personal Identification Number (PIN) will need to be established. If you do not have a card, you must establish a PIN by calling 800-US BANKS (800-872-2657) between May 14, 2010, and June 13, 2010, and follow these steps as prompted:
  • Select Option 1: Information or services on existing accounts.
  • Select Option 1: Account Inquiry, then enter your account number.
  • You will then be prompted to enter your PIN — do not enter anything (there will be a pause).
  • The system will then state “If you do not have a PIN, please enter the Social Security Number or Tax ID number associated with your account.”
  • Enter your Social Security Number or Tax ID number and the system will verify your information.
  • The system will then allow you to establish a new PIN.
  • You can then use this PIN immediately to enroll in U.S. Bank Internet Banking and obtain information on the 24-Hour Banking automated system.

1. Enroll in U.S. Bank Internet Banking.
2. Select the Internet Banking service that best suits your needs.
3. Follow the easy step-by-step instructions.
4. Verify that your information is correct.

Need More Details?
We offer a wide range of products and services to fit any banking need. Please contact U.S. Bank 24-Hour Banking and Financial Sales at 800-US BANKS, or visit us to find out more about what we have to offer.

• Continue to the usbank.com home page.
• View U.S. Bank branch and ATM locations.

Helpful Information About U.S. Bank Internet Banking
U.S. Bank assures that you'll continue to receive the highest quality Internet Banking products and services. We're confident you'll find free U.S. Bank Internet Banking with Bill Pay the easiest way to bank online. Beginning Monday May 17, U.S. Bank will be your new Internet Banking and Internet Bill Pay service provider.

You'll find U.S. Bank in 24 states nationwide, with 3,002 conveniently-located branches and 5,309 bilingual ATMs equipped for hassle-free withdrawals, funds transfers, balance and transfer inquiries and lots more — all free of charge.