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- What will happen to my deposit account(s)?
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Your depository accounts will remain the same for now. You should continue to bank just as you always have –
at the same branch office or online at the same website you use today. Continue to use the same checks, ATM or Debit
Card or other documents for your deposit accounts. You will be kept well informed of any changes or enhancements to
your accounts. Over the coming months we'll begin to share information on additional products and services that will be
available after the transition of your deposit accounts into U.S. Bank is complete. Until then, simply continue to bank as
you always have.
- What will happen to my Certificate of Deposit(s) / CDs?
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Your CDs are safe and FDIC insured. The rate remains the same and you will be notified prior to the date your CD
matures. If you wish to close your CD, you may do so. Per the terms of the FDIC agreement, you may do so without
penalty. However, there is no need to close your CD. The rate remains the same and U.S. Bank is among the nation's
safest and strongest banks.
- What will happen to my loan?
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Your loan and other credit accounts will remain the same, subject to the terms of your loan agreement. You should
continue to make payments just as you always have.
- Can I still use my credit card?
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Absolutely. Please continue to use your current bank credit cards. Your access remains the same, subject to the terms of your credit card agreement.
- Will I be able to use my checks and ATM/debit card to access my account(s)?
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Absolutely! Your checking and money market checks will continue to be processed just as they always have. You may
still use your ATM/debit card to access cash at ATMs and at retailers. Complete, detailed information will be provided in
the coming months on any changes to accessing your accounts.
- Where will I be able to bank? Will my branch still be open?
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You'll find today all the branch offices of all nine banks are open the same hours and are staffed by the same bankers
you've come to know and trust. As we work to transition to U.S. Bank, you'll also be able to bank at any of the
3,015 U.S. Bank branch offices throughout the country. Until we are able to connect the U.S. Bank and all
the individual bank systems, please continue to bank at your current branch office or online as you always have.
- Is U.S. Bank FDIC Insured?
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Yes! U.S. Bank is a Member of the FDIC. Now each depositor is FDIC insured to at least $250,000.
U.S. Bank has assumed all of the deposits and purchased most of the assets of California National Bank, Pacific National
Bank, San Diego National Bank, Park National Bank, BankUSA, Citizens National Bank Teague, North Houston Bank,
Madisonville State Bank and Community Bank of Lemont, so you will have access to ALL your deposits immediately.
Now each depositor is FDIC insured to at least $250,000. FDIC Deposit Insurance temporarily increased from $100,000
to $250,000 per depositor through December 31, 2013. Everybody's situation is a little different, so it is important to
log onto www.fdic.gov to get a complete understanding of
your FDIC coverage. Or simply visit any U.S. Bank branch office and ask the staff for additional assistance on how to title
your accounts for maximum coverage under the FDIC.
- What if I have deposit accounts at California National Bank, Pacific National Bank, San Diego National Bank, Park National Bank, BankUSA, Citizens National Bank Teague, North Houston Bank, Madisonville State Bank and Community Bank of Lemont, and U.S. Bank? Will they both be insured by the FDIC?
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Yes – if your deposit account was opened at any of the one of the nine banks prior to October 30, 2009, then that account will
be insured separately by the FDIC for six months, up to the maximum FDIC insurance limits, including any new deposits into your U.S. Bank
deposit account. Accounts opened on or after October 30, 2009 are combined with all of your other U.S. Bank accounts to determine FDIC
insurance coverage.
- Is my money safe?
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U.S. Bank is among the nation's strongest banks. Today, U.S. Bank is the sixth largest commercial bank in the nation. And, the
first choice for banking for more than 14.9 million personal and business customers. Its prudent approach to banking, strong balance sheet
and solid capital position have put it in a position to better serve its customers. U.S Bank has capital in excess of regulatory standards for
a well capitalized bank.
- What if I have more than $250,000 at one of the one of the banks listed?
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U.S. Bank is assuming ALL of the deposits of California National Bank, Pacific National Bank, San Diego National Bank, Park National
Bank, BankUSA, Citizens National Bank Teague, North Houston Bank, Madisonville State Bank and Community Bank of Lemont –
insured and uninsured. U.S. Bank is a Member of the FDIC. Now each depositor is FDIC insured to at least $250,000. FDIC Deposit Insurance
temporarily increased from $100,000 to $250,000 per depositor through December 31, 2013. Everybody's situation is a little different so it is
important to log onto www.fdic.gov to get a complete
understanding of your FDIC coverage. Or simply visit your branch office or U.S. Bank branch office and ask the staff for additional assistance
on how to title your accounts for maximum coverage under the FDIC. Your deposits are also backed by the strength of U.S. Bank.
- What will happen to my direct deposits or automatic payments?
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Direct deposits and automatic payments will continue, uninterrupted.
- Can I still bank online? What will happen to bills I pay online using my account?
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You can, and should, continue to bank as you always have. Each of the individual bank websites, Internet Banking and Bill Pay will continue
to be available for your use. There may be a brief interruption in access on line as the FDIC transfers the deposit accounts to U.S. Bank.
- What will happen to my Business Banking deposit accounts?
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Just as with the consumer accounts described above, you should continue to access your deposit accounts using the same checks and other
documents. The structure of your accounts remains the same.
- Where can I get more information about U.S. Bank?
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For complete information on U.S. Bank, please visit www.usbank.com
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